Website, App & Software Maintenance Services
MIAR International Private Limited keeps your website, mobile app, ERP and CRM software secure, fast and up to date. Our maintenance plans cover monitoring, backups, security updates, bug fixes and small improvements, so your systems keep working while your team focuses on business.
We maintain systems we have built as well as existing websites, apps and software built by other developers, after an initial technical review.
What we maintain
Website Maintenance
Uptime monitoring, security updates, backups, content updates and speed checks for business and dynamic websites.
Mobile App Maintenance
Updates for new Android and iOS versions, API monitoring, crash fixes and store compliance for your mobile apps.
ERP & CRM Software Support
Support for custom ERP, CRM and business software: bug fixes, database optimisation, new reports and user support.
Server & Hosting Management
Server monitoring, SSL renewals, backups and performance tuning for your hosting or cloud server.
Security & Backups
Regular backups, security patches and malware checks to protect your data and reputation.
Small Changes & Improvements
Minor changes and new features handled through a simple ticket system with clear response times.
Maintenance Services Packages & Scope
Every engagement includes architectural design, code review, testing and a post-launch bug-fix warranty.
Website Maintenance
Continuous health monitoring, security patches, regular backups, and rapid bug resolution for websites.
- ✓ Proactive 24/7 Server Uptime Tracking
- ✓ Security Patches & Vulnerability Updates
- ✓ Weekly Database & File Backups
- ✓ Eligible Bug Fixes Included
- ✓ 30% Discount on Modification Tickets
Basic Application Maintenance
Dedicated maintenance for mobile apps including OS compatibility checks, API monitoring, and bug fixes.
- ✓ iOS & Android OS Compatibility Audits
- ✓ API & Database Performance Tuning
- ✓ Crashlytics & Error Log Monitoring
- ✓ Eligible Bug Fixes Included
- ✓ 30% Discount on Feature Modifications
Basic Software Maintenance
Comprehensive technical upkeep for custom ERPs, business tools, and internal portals.
- ✓ Database Optimization & Automated Vacuuming
- ✓ Audit Log Archives & Storage Management
- ✓ Continuous Health Check
- ✓ Eligible Bug Fixes Included
- ✓ 30% Discount on Modification Tickets
Our Maintenance Services Process
-
STEP 1
Requirement discussion
We understand your business, users and current workflow, then list what the system must do.
-
STEP 2
Scope & agreement
You receive a written scope with modules, screens and milestones, followed by a digital agreement.
-
STEP 3
Design
Screen layouts and user flows are designed and shared for your approval before development.
-
STEP 4
Development in milestones
Features are built in short milestones and shared on a staging link so you can test as we go.
-
STEP 5
Testing & launch
Every module is tested, your data is migrated if needed, and the system goes live on your server or app store account.
-
STEP 6
Training & support
Your team is trained, and the warranty period and optional maintenance keep the system running smoothly.
Technologies we use
Why businesses choose us for maintenance services
Fixed, written scope
Every project starts with a documented scope and a digital agreement, so you know exactly what will be delivered before work begins.
10% advance to start
Work begins after the agreement is signed and a 10% advance is confirmed. The balance is linked to milestones you review and approve.
You own the code
Full source code, database and repository access are handed over to you on project completion and final settlement.
1-month warranty
Every delivery includes a one-month warranty for bug fixes, followed by optional maintenance plans.
Confidentiality
Your business data, ideas and documents are protected under a confidentiality agreement from the first conversation.
One accountable team
Design, development, testing, deployment and support are handled by one team in New Delhi, with a single point of contact.
Commercial Terms Applicable to Maintenance Services
Projects initiate upon digital agreement execution and confirmed 10% advance payment. Remaining balance is milestone-governed.
Up to 5 bug-fix tickets are accepted free during month 1. Websites also include up to 3 minor modifications.
Continue full SLA support and receive proactive bug sweeps with our monthly corporate maintenance agreements.
Maintenance Services: frequently asked questions
Do you maintain websites or software built by another company?
+
Yes. We first review the code and server setup, then propose a maintenance plan that fits the system.
How do I request a change or report a bug?
+
You raise a ticket from your client portal or by email, and our team responds according to your plan.
Do you take backups?
+
Yes. Regular backups of files and databases are part of every maintenance plan, so your data can be restored if something goes wrong.
What does a maintenance plan include?
+
Plans typically include uptime monitoring, security updates, regular backups, bug fixes, small content or feature changes and support tickets, scoped to your website, app or software.
How quickly do you respond to issues?
+
Response times are agreed in your maintenance plan. Critical issues such as a site being down are prioritised over routine change requests.
Do you update Android and iOS apps for new OS versions?
+
Yes. We test and update apps for new Android and iOS versions, update libraries, and keep apps compliant with Play Store and App Store policies.
Can maintenance include new features?
+
Small changes and improvements are handled through the ticket system under your plan. Larger new features are scoped and quoted separately so you always know what is included.
What happens after the 1-month warranty ends?
+
Every project includes a one-month bug-fix warranty. After that, a maintenance plan keeps your system monitored, backed up, secure and up to date.
Related services
High-performance, secure, responsive corporate websites and web portals engineered with modern frameworks.
Native & cross-platform iOS and Android mobile applications built for security, high speed, and intuitive UX.
Tailor-made enterprise software systems, automated ERPs, CRM platforms, and API-driven microservices.
Discuss your maintenance services project
Share your requirements and get a written scope and quotation from our team in New Delhi.