Chatbot Development for WhatsApp & Websites
MIAR International Private Limited builds chatbots for WhatsApp and websites that reply to customers instantly, day and night. A chatbot can answer common questions, share product or service details, capture lead information, book appointments and hand the conversation to your team when a person is needed.
Every chatbot is designed around your business: your questions, your services, your tone and your follow-up process. Conversations and leads are saved in your CRM or dashboard, so your team can see every enquiry and respond quickly.
Chatbots we build
WhatsApp Chatbots
Automated replies, menus, catalogues, order status and reminders on the WhatsApp Business Platform, the channel your customers already use every day.
Website Chatbots
A chat window on your website that greets visitors, answers questions, recommends services and collects contact details for follow-up.
Lead Generation Chatbots
Ask the right qualifying questions, capture name, phone and requirement, and send the lead straight to your CRM or sales team.
Customer Support Chatbots
Answer FAQs, share order or ticket status, and pass complex conversations to a human agent with the full chat history.
Appointment & Booking Chatbots
Let customers check availability and book appointments, demos or site visits, with automatic confirmations and reminders.
AI-Powered Chatbots
Chatbots that understand questions written in natural language and answer from your own approved content, such as your services, policies and FAQs.
Chatbot features
- ✓ Instant replies 24/7
- ✓ Menu buttons & quick replies
- ✓ Lead capture forms in chat
- ✓ Appointment & demo booking
- ✓ Order & ticket status lookup
- ✓ Hand-over to a human agent
- ✓ Multi-language replies
- ✓ Images, documents & catalogues
Dashboard & integrations
- ✓ All conversations in one dashboard
- ✓ Leads saved to your CRM
- ✓ Notifications to your sales team
- ✓ Chat history for every customer
- ✓ Reports on enquiries & conversions
- ✓ Connection to your website & ERP
- ✓ Easy editing of answers
- ✓ Secure storage of customer data
Our Chatbot Development Process
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STEP 1
Requirement discussion
We understand your business, users and current workflow, then list what the system must do.
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STEP 2
Scope & agreement
You receive a written scope with modules, screens and milestones, followed by a digital agreement.
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STEP 3
Design
Screen layouts and user flows are designed and shared for your approval before development.
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STEP 4
Development in milestones
Features are built in short milestones and shared on a staging link so you can test as we go.
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STEP 5
Testing & launch
Every module is tested, your data is migrated if needed, and the system goes live on your server or app store account.
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STEP 6
Training & support
Your team is trained, and the warranty period and optional maintenance keep the system running smoothly.
Technologies we use
Industries we serve
Why businesses choose us for chatbot
Fixed, written scope
Every project starts with a documented scope and a digital agreement, so you know exactly what will be delivered before work begins.
10% advance to start
Work begins after the agreement is signed and a 10% advance is confirmed. The balance is linked to milestones you review and approve.
You own the code
Full source code, database and repository access are handed over to you on project completion and final settlement.
1-month warranty
Every delivery includes a one-month warranty for bug fixes, followed by optional maintenance plans.
Confidentiality
Your business data, ideas and documents are protected under a confidentiality agreement from the first conversation.
One accountable team
Design, development, testing, deployment and support are handled by one team in New Delhi, with a single point of contact.
Commercial Terms Applicable to Chatbot Development
Projects initiate upon digital agreement execution and confirmed 10% advance payment. Remaining balance is milestone-governed.
Up to 5 bug-fix tickets are accepted free during month 1. Websites also include up to 3 minor modifications.
Continue full SLA support and receive proactive bug sweeps with our monthly corporate maintenance agreements.
Chatbot Development: frequently asked questions
What is a chatbot?
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A chatbot is software that chats with your customers automatically on WhatsApp or your website. It answers common questions, collects details and completes simple tasks such as booking an appointment, and passes the conversation to your team when needed.
What can a WhatsApp chatbot do for my business?
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A WhatsApp chatbot can reply to enquiries instantly, share your services or catalogue, capture leads, send order and payment updates, book appointments and send reminders, on the app your customers already use.
Do we need WhatsApp Business API for a WhatsApp chatbot?
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Yes. Automated WhatsApp chatbots run on the WhatsApp Business Platform through an approved provider. We help you with the setup and connect it to your chatbot and CRM.
Can the chatbot hand over to a real person?
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Yes. When the chatbot cannot answer or the customer asks for a person, the conversation is passed to your team with the full chat history, so the customer does not have to repeat anything.
Will the chatbot give correct answers?
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The chatbot answers from content you approve, such as your services, policies and FAQs. You can review and edit the answers at any time, and questions it cannot answer are sent to your team.
Can the chatbot save leads in our CRM?
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Yes. Leads and conversations can be saved directly to your CRM or dashboard and assigned to a salesperson, with an instant notification so you can follow up quickly.
Can the chatbot reply in Hindi and other languages?
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Yes. The chatbot can be set up to reply in English, Hindi and other languages your customers use.
How long does it take to build a chatbot?
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A website or WhatsApp chatbot with common questions and lead capture can be delivered quickly, while chatbots with bookings, CRM integration and AI answers are planned in milestones. You receive a written scope and timeline first.
Related services
Custom CRM software for leads, follow-ups, sales pipeline, quotations and customer support.
Connect your software, website and apps with payment, messaging, shipping and business systems through secure APIs.
High-performance, secure, responsive corporate websites and web portals engineered with modern frameworks.
Discuss your chatbot project
Share your requirements and get a written scope and quotation from our team in New Delhi.